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Help Guide

Review Aggregation

Bring all your reviews together in one place. Import ratings from Google, Yelp, and TripAdvisor alongside your Guidewinds reviews to show anglers a complete picture of your reputation.

4 min read

Why Aggregate Reviews?

Your anglers leave reviews across multiple platforms. Some review you on Google, others on TripAdvisor, and others through Guidewinds directly. Review aggregation pulls them all together so visitors to your profile see your total reputation — not just reviews from one source.

A higher total review count builds trust faster. Seeing "4.8 stars across 200+ reviews" is more compelling than "4.8 stars from 15 reviews."

Professional Plan Feature

Review aggregation is available on Professional plans and above.

Supported Platforms

Guidewinds can import reviews from these platforms:

  • Google Business Profile: Your Google Maps reviews
  • Yelp: Business page reviews
  • TripAdvisor: Attraction or experience reviews

Reviews from each platform are clearly labeled with their source, so anglers know where each review came from.

Setting Up Review Import

  1. Go to Dashboard → Reviews → External Reviews
  2. Click "Connect Platform"
  3. Select the platform (Google, Yelp, or TripAdvisor)
  4. Enter your business listing URL for that platform
  5. Guidewinds imports your existing reviews and begins syncing periodically

Pro Tip

Make sure your business name on external platforms matches what you use on Guidewinds. Consistency across platforms helps anglers trust that the reviews are genuine.

How Reviews Display on Your Profile

Once connected, your public profile page shows:

  • Aggregate rating: A weighted average across all platforms
  • Total review count: Combined reviews from all sources
  • Platform breakdown: Individual ratings per platform with source badges
  • Recent reviews: A mix of the most recent reviews from all sources

Aggregate Rating Calculation

The aggregate rating is a weighted average based on the number of reviews per platform. A platform with 100 reviews has more influence on the overall score than one with 5 reviews. This ensures your aggregate accurately reflects your overall reputation.

Managing External Reviews

Sync Frequency

External reviews sync automatically every 24 hours. You can also trigger a manual sync from Dashboard → Reviews → External Reviews by clicking "Sync Now."

Responding to Reviews

You can't respond to external reviews through Guidewinds — responses need to happen on the original platform. However, seeing all reviews in one dashboard makes it easy to spot ones that need a response.

Review Accuracy

Guidewinds imports reviews as-is from external platforms. If you notice incorrect reviews, address them on the source platform. Removing a platform connection will also remove those reviews from your Guidewinds profile.

Best Practices

Encourage Reviews on Multiple Platforms

After a great booking, suggest where anglers can leave a review. Some prefer Google, others TripAdvisor. The more platforms you're on, the stronger your aggregated reputation.

Monitor Regularly

Check your reviews dashboard weekly. Respond promptly to negative reviews on the original platform — a thoughtful response often matters more than the review itself.

Use Reviews in Marketing

Your aggregate rating appears on your public profile, booking page, and marketplace listing. A strong rating with high volume is your best marketing tool.

What's Next?

  • Analytics — Track how reviews impact your booking conversion
  • Customer Portal — Where anglers leave Guidewinds reviews
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